Warranty

[Radoslaw007]

How do I claim my computer's warranty? HP and WhatsApp platforms aren't working. No one's responding.

[NonSequitur777]

@Radoslaw007,

Welcome to our HP Community forum!

Thank you for your question, and sorry to hear you're having trouble reaching HP support.

To claim warranty service for your HP Pavilion All-in-One 27-ca2000i, please try the following steps tailored for UK customers:

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How to Contact HP Support (United Kingdom):

1. Check Warranty Status (optional but helpful): https://support.hp.com/gb-en/checkwarranty and enter your serial number to confirm coverage and start a case if eligible.

2. Contact HP Support (UK):
   Phone: zero-two-zero-seven six-six-zero zero-five-nine-six (HP UK Support, Mon–Fri)
   Online support request form: https://support.hp.com/gb-en/contact

   • Select your product

   • Choose “Warranty and Repairs”

   • Follow the prompts to request a callback or start a service case

3. If WhatsApp isn't working:
   The WhatsApp feature is only available during working hours and may be affected by service disruptions. Instead, try the web or phone options above.

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Helpful Tip:

Have your serial number and product number (e.g., 6L7D8AV) ready. You can find this info on the back/bottom of your device or by pressing Windows + R, typing msinfo32, and hitting Enter.

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Let me know if you're still not able to reach HP after trying these -I'd be happy to help guide you further!

Warm Regards,

NonSequitur777