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‎11-08-2021 07:35 AM

HP Recommended
Product: Hp EliteDesk 800 G2 mini.
Operating System: Microsoft Windows 10 (64-bit)

I have three graphics ports that are all being used by three monitors.
I purchased a Wavlink USB3.0 To HDMI Dual Display Adapter to utilize one of the vacant USB ports so that I could attach a fourth and a fifth monitor.
The HP failed to recognize my fourth (Dell) monitor after all connections were made after trying the adapter in two different USB ports
The adapter is plug and play as I connected it to my home computer (Dell) to test and it immediately worked from a USB port to the same monitor. It did come with directions to the Wavlink website for updating the driver if needed.
Is this HP configuration capable of running four or five monitors?
Please advise, thanks.

HP EliteDesk 800 G2 mini 35w
Windows10 Enterprise
Intel Core i5 6600T
CPU@2.70GHZ - 2.71 GHZ
8.00GB Ram
64 Bit.

Category:
2 REPLIES 2

‎11-09-2021 11:44 AM

HP Recommended

The only restrictions I know about are with over 10 monitors.

 

Maybe the USB port does not have enough power to run the electronics in the adapter.  Try connecting a powered USB3 and then plugging the adapter into one of the ports.  I had to go that route when connecting some external DVDs to a desktop system.

 

I was curious about your setup and I went and looked at the specs here and HP does not list the CPU nor video output capability. It is as if the writer thought it was an audio amplifier!

Thank you for using HP products and posting to the community.
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1 person found this reply helpful
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‎11-15-2021 10:41 AM

HP Recommended

Will try the powered USB3.Thanks.

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