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- Webcam isn't working

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02-20-2024 12:03 PM
My camera isn't working. It has been on and off 98% of the time it doesn't work. My laptop doesn't recognize there is a camera. I tried all of HP's suggestions from Virtual Chat and before that, I got connected with the Microsoft team, but nothing helped.
Troubleshoot Camera App error code 0xA00F4244
Please help. Thank you.
02-21-2024 10:02 AM
Have you tried installing the HP Truevision camera driver from the Windows Update catalog?
You can try them all. If a driver is not compatible with your webcam, it simply will not install.
https://www.catalog.update.microsoft.com/Search.aspx?q=hp%20truevision
and
https://www.catalog.update.microsoft.com/Search.aspx?q=hp%20truevision%20hd
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