Webcam not found.

[Alpha_Centauri_]

I have trouble finding and downloading the correct driver for my integrated webcam. The webcam icon is missing in the device manager. How can I manually find and download the latest webcam driver for my device?

[zoey7886]

@Alpha_Centauri_, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding missing webcam! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I understand how frustrating it can be when your webcam isn’t detected. You can manually find and download the latest webcam driver from the HP Support website by following these steps:

1. Go to the HP Support website: HP Customer Support - Software and Driver Downloads
2. Enter your laptop model: HP Pavilion x360 - 15-dq1045nia or serial number
3. Select your operating system (Windows 10/11)
4. Look for the Camera or Imaging Devices section and download the available driver.

If the webcam is still missing from Device Manager:c

• Show hidden devices: Open Device Manager → Click "View" → Select "Show hidden devices."
• Run Windows Update: Go to Settings > Windows Update and check for any pending updates.
• Use HP Support Assistant: Open HP Support Assistant and run the diagnostic tool to check for missing drivers.

Let me know if you need further assistance!

Take care, and have an amazing day!  

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Regards,