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‎03-27-2020 06:59 AM - edited ‎03-27-2020 07:08 AM

HP Recommended
Product: HP ProDesk 400 G2 Mini
Operating System: Microsoft Windows 10 (64-bit)

Hi! We had purchased some WD Blue 3D NAND SATA SSD to replace our current HDDs in our computer lab. All of our desktops in the lab are HP ProDesk 400 G2 Mini. I tested one out to see how well redeploying Windows 10 would go, and for some odd reason the computer will not read the drive. It will read the old legacy HDD just fine, but not the SDD. I have already updated the BIOS to the latest verison (2.45), and have looked all over the BIOS settings and couldn't find anything that would rectify the issue. So far I've only tried this on one computer, as I was going to test this drive on another computer here shortly. Any thoughts on whether I can get this to work or not would be great. Thanks!

 

UPDATE: I did test this on another machine, and it seems to read it. I'm working on updating the BIOS on this second machine, and looking to try to deploy Windows 10 to it. So I'm curious what might be wrong with the first machine.

1 REPLY 1

‎03-27-2020 10:57 AM

HP Recommended

I found the problem. The SATA cable went bad. I'm getting a replacement shipped to me soon. At least there's one good thing about schools being closed. 🙂

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