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‎06-09-2018 04:24 PM

HP Recommended
Product: HP OMNI 220-1080qd
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

When I check my desktop HP webpage and it says that max allowed RAM is 16Gb, but when I run online system scans (3rd parties) it shows max of 8 Gb allowed.

 

According to the CPU-Z software, here are my system info:

 

Motherboard Manufacturer: Peagatron Corporation

Model:                2AC3 V 1.04

Chipset:              Intel Sandy Bridge      Rev. 09

Southbridge:    Intel H61                         Rev B3

 

I noticed the official HP product might have slightly different motherboard?! (not sure)

I currently have 2x4Gb RAM.

 

would appreciate the help

 

AL

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-09-2018 09:55 PM

HP Recommended

@ALomni, welcome to the forum.

 

According to the Motherboard Specifications, in the section titled "Upgrade information/Memory upgrade information, it shows that the maximum memory is 8 GB with a 64-bit system.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

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1 REPLY 1

‎06-09-2018 09:55 PM

HP Recommended

@ALomni, welcome to the forum.

 

According to the Motherboard Specifications, in the section titled "Upgrade information/Memory upgrade information, it shows that the maximum memory is 8 GB with a 64-bit system.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
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