What is the minimum end of life period for any HP PCs in india?

[Sundar_me]

I want to know the minimum end of life period for any HP PCs in india having been provided with 4 unit level replacements for a low quality AIO system that has become obsolete in just 4 years as per a HP service pop up that came in my system recently.

[Prométhée]

Hello
could you be more precise ?

Are you talking about end of life, user who is no longer usable!
computer, which is obsolete because it is not very efficient?

[Sundar_me]

Yes, I am asking for computer, which become obsolete because it is not very efficient and not upto the mark in the Indian Market just like my system HP Pavilion 24 Q254-IN

[Prométhée]

Unfortunately, this is the same problem regardless of the computer build, especially with laptops and all-in-ones.
If your base configuration is already nonperforming, and not scalable, at the rate this is changing, in not even two years, it may already be outdated.
The only solution to this, remains the tower type computer, configured / assembled either yourself (or from specialized shops)

[Sundar_me]

True, but what if the system becomes obsolete before the expiry of the manufacturer warranty, since I had experience of getting blocked for purchasing the extended warranty HP carepaq for my serial number within the end of its warranty.

How does it become fair for a company like HP to make a customer like me to spend around INR 77,000 and only use that level of High configuration system for only 3 years, since in my case, my AIO PC become obsolete before inbuilt warranty expiry?  

I earlier read in a hp site-based article few years ago that the end of life might be around 10 years, but why it has drastically reduced?

Furthermore, no PC can become obsolete if it had performed well, since my PC running windows 10 had issues that wasn't solved even after 3 unit level replacement including 2 series like Q252-IN and Q254-IN that makes me suffer even till now.

[Prométhée]

Sorry, I don't understand what you are referring to here.
What do you mean, "it becomes obsolete before the end of the warranty .. blocked by the purchase of the warranty extension"
from what you tell me, it has nothing to do with an upgrade problem, an obsolete computer, in the sense that it is no longer efficient enough
The extended warranty system is something else..
The article for ten years, and probably something else
this is the end of support/tracking of a computer in hp support online, if it is:

https://support.hp.com/us-en/retired-products

the computer, is obsolete for a long time..
A two-year-old computer is already obsolete, for certain uses these days, mainly for games

I have the impression that you are talking about different kinds of obsolescence here!?

[DGroves]

it is up to the purchaser to determine if the system(s) they are buying, will meet their current and future needs no-one else can or should make this decision, and this is a major reason why most businesses tend to lease mid/high end systems and laptops as it allows replacing older systems with newer ones

consumer end users rarely lease systems , but the same still applies, the buyer is the one who decides what they are buying based on their experience and others,.. like friends or sales people

blaming HP because you the buyer bought something that you are now regretting buying is not a valid reason to blame HP

the HP carepack website carefully explains the available time frame you have to purchase/renew said carepack at the time of your purchase (or within the systems stated warranty) of the new system from HP or a HP authorised seller,  and renewing just before the end of your first year up to 30 days after warranty expiration is required

Consumer or Home Devices

• You may purchase a Care Pack within the first year of its service life and Post Warranty Plans within 90 days before to 30 days after your base warranty expires.

https://www.hp.com/us-en/shop/cv/carepackfaq

[Sundar_me]

Yes,  I was referring to a different kind of obsolescence above in my post, wherein HP India itself didn't allow me to extend the warranty of my AIO that came with 3 years warranty when I tried to extend the warranty before 2 months of actual warranty expiry. This was the first time wherein I felt the obsolescence of my AIO system for the first time even before the manufacture warranty ends since HP products that are usually on the verge of the end of life or expected to be retired sooner will not be given the care pack option based on my past experience of using Hp products since last 8 years. 

My institution was true when I noticed the pop up as seen in the attached screenshots saying that my product support ended on January 31, 2022. This obsolescence was not only realized in my system alone, but also in the spares brought by the HP service team even without using my PC for gaming purposes. 

Actually, I posted under the topic "Desktop Hardware and Upgrade Questions" since my query to know the minimum end of life or retired product period was somewhat closer/ apt. 

  

[Sundar_me]

In India, as an HP user for the past 8 years, I experience that if the HP products don't fail within the period, then there is no problem for a consumer. But, if some HP products fail within the warranty period, then it will surprise you with the bad quality spares that every time HP-service team in India brings, which is the primary reason for me to get around 10 unit level replacements including 2 or 3 DOA and one product buyback with the refund. 

If a product is found to be faulty or not up to the mark, then its sale is paused or the care pack services are stopped just like my case, wherein when I tried to purchase a care pack for my AIO system before 2 months of warranty expiry, but I was blocked by saying that this serial number doesn't qualify for warranty extension. Instead, HP could have arranged for a recall or voluntary replacement of those low performing products, since customers like me in India suffer a lot because of that. 

I am not here to post regarding my regret to have purchased that AIO system, but I am here to just know the facts of the shorter end of life or support prevailing in India that forces the customer like me to change/ upgrade the whole system or major hardware spares within the 4 years after purchase even after spending a hefty price of INR 77,000. I said this since my AIO system with 3 years warranty became obsolete and reached its end of life or support within 4 years from my purchase as found in the below screenshots. 

  

[Prométhée]

It's very different..
We have answered your question, you are talking about different things at the same time
Hp believes that a product, after a while, will be too expensive for them to repair with an extended warranty.
The computer, being a few years old, it risks breaking down more and more, it's like that with different products..
Start date
February 01, 2018

As for the availability of parts, that's what they estimate and more at home..
but in general you can find some parts from other suppliers
But a computer, after a certain time, is no longer worth repairing, depending on what is broken, precisely because it is obsolete, it is better to evolve, because the requirements of the programs/software also evolve
unless you only use the computer to go on the internet, do some office work
that said, I don't know where you are, but in France the laws change
when you buy a device you must have a repair index, availability of parts etc.
precisely so that the user can make his choice according to these needs