What is the model of the camera that comes with the HP Envy 34 all in one c0340t?

[TC9200]

Hello, 

Quick question. I purchased a Envy 34 All In One C0340T and am trying to figure out more infomation about the USB webcam that was included with the desktop.

Can anybody tell me the model? I have been looking everywhere and nothing turns up in the documentation like the user manuals, or even in reviews, its just described as a HP 16MP Binning IR Privacy Camera with integrated dual array digital microphone and magnetic stick.

I have tried talking to HP support but they don't even seem to know what the heck I am talking about. Can anyone please let me know?

This leads to my real question. I am trying to see if there is an HP specific program to adjust camera settings. No one has any information and it drives me insane as nothing is mentioned through the product specifications for the HP Envy itself, just that "it comes with a camera." I have tried using HP Camera Control Center but it detects nothing even though the camera clearly works. 

Any information would be much appreciated. Thank you. 

[NonSequitur777]

@TC9200,

Took a little diggin' in HP's never-boring uncharted cyberspace realm, but I think I may have found what you're looking for: the freebee USB webcam that was included with your desktop looks awfully close to the: [drumroll] HP 950 4K Webcam.

With this probable compatibility, that made it easy to locate its software/driver download: HP 950 4K Webcam Software and Driver Downloads | HP® Customer Support.

Hope this was helpful -please let me know.

Kind Regards,

NonSequitur777

[TC9200]

Thank you for the response. Unfortunately, we tried that software and it didn't work as it does not recognize the camera is connected even though it is functioning. We thought it was the same cameras as well but still no luck with the firmware/software listed below. Womp Womp 😞

[NonSequitur777]

@TC9200,

All right, it may not make any difference, but what about it being an HP 955 4K Webcam (4C9Q3AA) derivative?

See: User Guide (hp.com) or: c07937501.pdf (hp.com).

Kind Regards,

NonSequitur777

[TC9200]

While they both look similar to the one included with the ENVY, they both use the same hp camera control center, and unfortunately it doesn't appear to work. 

We called HP and they mentioned there is no additional software so I think this might be stuck. Wish I could at least get the model of this camera!

[NonSequitur777]

@TC9200,

No kidding, why the information blackout?  Being a manager myself, I would never have signed off on this...

Kind Regards,

NonSequitur777