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‎03-16-2019 07:23 AM - edited ‎03-16-2019 07:24 AM

HP Recommended
Product: Hp ProDesk 400 G5 sff
Operating System: Microsoft Windows 10 (64-bit)

Hi,

what is the newest Bios Version for this PC? I have Q08Ver. 02.02.03 - the downloadcenter says its Version 2.01.08.... (both are not working with optane memory) 

The HP Knowledge Base Says about the  Configuration of the Storage Controller for Intel Optane. " CAUTION: Once you install the Intel Optane System Accelerator, reverting back to a BIOS version older than 02.06 will disable your Intel Optane System Accelerator and could prevent your system from booting."

Is there a Bios Version 02.06 or higher for the HP Prodesk 400 G5 SFF?

 

Thx for the Help

 

5 REPLIES 5

‎03-16-2019 07:37 AM

HP Recommended

Welcome to the HP Support Community  @Großer_Zampano 

 

This is the latest and only update???

 

HP ProDesk 400 G5 SFF System BIOS:

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-prodesk-400-g5-small-form-factor-pc/21...

 

What model Optane memory do you have???

 

REO

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‎03-16-2019 07:40 AM

HP Recommended

I ihave a 32 GB Module, which is recognized by the intel ssd toolbox with the serial number: PHBT7354013T032E 

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‎03-18-2019 11:45 AM

HP Recommended

Is there a HP official who could help?

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‎03-18-2019 12:54 PM

HP Recommended

@Großer_Zampano 

 

I asked for a Model Number not a Serial Number.

 

I hope an HP official will help you find the Solution you want.

 

Good luck,

 

REO

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‎03-18-2019 01:28 PM

HP Recommended

Sry. I don't meant to offend you  -i mixed tow posts up. the other was about wrong specifications in the hardware reference book ( its says there is a 4X pcie - but there is only a 1X) and about not reaching any support .

 

The model number is Modell MEMPEK1W032GAXT

 

Would be glad  if u have a solution! 

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