• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎06-13-2020 01:16 PM

HP Recommended
Product: OMEN 30L GT13-0014

How do I ensure I can match the 3200MHz memory module that comes preinstalled on the baseline OMEN 30L GT13-0014? The BIOS is locked down and doesn’t let me use XMP profiler. 

Thanks

1 person had the same question
2 REPLIES 2

‎06-13-2020 03:44 PM

HP Recommended

@mmuginov 

 

The specs of your machine is

 

    https://support.hp.com/au-en/document/c06613573

 

You can use a tool called CPU-Z to find out which RAM is on your machine now. Machine has 2 slots and supports 32GB max.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎08-11-2020 08:34 PM

HP Recommended

Its not going to let you upgrade, HP has somehow locked the ram to the bios, all additional ram kits and options will default to the stock speed 2400mhz. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.