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‎05-14-2025 09:44 AM

HP Recommended

The battery refused to be charged,the product is hp 2130.

IMG_20250506_142530_172.jpg

 the battery refused to take charge and this what appears. 

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1 REPLY 1

‎05-14-2025 05:28 PM

HP Recommended

@aa337,

 

Welcome to our HP Community forum!

 

This message almost certainly means exactly what the POST Error communicated: it's time to replace your battery.

 

I can assist to locate your laptop's battery part number: please type in System Information in your lower Windows search bar, click on the System Information app, and look to the right of "System Model" and "System SKU", and provide that information.

 

Kind Regards,

 

NonSequitur777


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