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HP Recommended
HP ENVY x360 Convertible 13-ay0xxx
Microsoft Windows 10 (32-bit)

I have lost the charger for my HP Tilt Pen. I know it was a USB - C cable but I am unsure of where I can buy one for a reasonable price. Does the charger need to be from HP or can it be from another brand without causing any damage to my laptop or pen? Thank you any responses are appreciated 🙂

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@17Ruth

 

I reviewed your post and I understand that you are looking for a replacement charging cable for the HP tilt pen.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You can go ahead and any USB C cable to charge the HP. In case if you want to purchase it from HP you can contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@17Ruth

 

I reviewed your post and I understand that you are looking for a replacement charging cable for the HP tilt pen.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You can go ahead and any USB C cable to charge the HP. In case if you want to purchase it from HP you can contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.