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- Where to buy a motherboard for ALL IN ONE Envy 23-o014

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02-23-2019 10:51 AM
Please let me know where I can buy a new motherboard for my Envy 23-o014 Motherboard:Quanta/Layia SSID 2B1B.
Thanks!!
02-24-2019 12:00 PM
You do not state your reasoning ? There are several component boards that "create" this completed system. You should rely upon a repair shop to validate which "separate component board" is defective.
See the parts list for different boards
http://partsurfer.hp.com/Search.aspx?searchText=F3E94AA
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
02-26-2019 10:23 AM
Thanks for the response.
I believe I need a new motherboard because the Bios in my all in one computer freezes on the Startup menu and I have done the following:
i upgraded the BIOS version to V80.11 03/07/2018 in my All in One computer Envy-23-o0014. Once the BIOS was upgraded I was asked to reboot the computer. I rebboted the computer and it froze with the HP logo on the screen. (Picture 1). I hold the start button for 5 seconds to turn off the computer. Then. I turned on the computer and repeatably press the ESC key to go to the BIOS screen. (picture 2). On this screen, I can see the hedline "Startup Menu" but I can't selected because this screen is frozen. I have done the following checks, but unfurtunatly the computer doesn't repond.
1) Replaced wireless keyboard to wire keboard
2) Memmory cards are in good condition. (I checked them in a similar computer)
3) SSD hardrive is in good condition. (I checked it a similar computer)
4) Reset CMOS using jumper on the motherboard
5) Remove battery
** I am not able to open the BIOS screen (BLUE Screen)
02-27-2019 01:43 PM
BIOS versions are tied to the OS. The V80.11 can only be installed successfully for WIN 8.1.
Unhappily you did not find a BIOS update which was compliant with WIN 10 installer.
You selected a version LISTED only for WIN 8.1 installer.
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.