Why does my HP PC shut down when watching movies?

[jimmmie]

When watching or streaming online movies every once in a while the movie freezes for a few seconds but lately it just shuts down when it freezes and restarts by it's self with no blue screen warning?

Any ideas?

It is only 2 years old with over 895 GBS out of 1 TB left with a 24" AMD screen.And never gets hot and there is no touch screen option on this model.

I,m not sure what type of Driver upgrade I need for video if any and I,m not computer savy.

Thank You.

[mdklassen · Accepted solution]

>  never gets hot

Google-search for "download free SPECCY".

Download, install, and run this software, to display:

* temperature of the motherboard,

* temperature of the processor,

* speed of the fan atop the processor,

* temperature of the disk-drive.

Run this software right after booting-up from a "cold" computer, to establish a "baseline" reading.

Run it again after 30 minutes of "light" usage (E-mail, reading comics online).

Launch a video, and watch for 10 minutes, pause & minimize the video, then run it again.

Restore the video-window, watch for another 10 minutes, and pause/minimize, then run it again. Repeat.

Tell us the results.

[jimmmie]

Thank You for your help,

I downloaded  the software and my CPU started at 45 degrees celcius then after doing what you asked it went up to 72-75.

Graphics ended at 74 degrees, and storage at 43 degrees cel, there is no temps that I could see for the Motherboard.

I did open Radeon Grafhics and it was set to the highest levels for videos so I swithced back to default settings and have had no freezing up as of yet.

Thank You again for your help.

JG