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‎01-21-2019 06:28 PM

HP Recommended
Product: HP Compaq CQ3060D
Operating System: Microsoft Windows Vista

Hi all, wanna seek help for the GPU upgrading problem.

 

I have bought a MSI GTX 960, after plug in, stucked after bios startup, a cursor keep on blinking at top left corner, windows cannot run.

 

My pc :

- HP Compaq CQ3060D

- MSI MS-7525 OEM HP motherboard

- Cooler Master 750w bronze spec PSU

 

Any solution is much appreciated, thanks.

5 REPLIES 5

‎01-21-2019 08:06 PM

HP Recommended

@Yiternal_Keat, welcome to the forum.

 

According to the information that I can find on your computer it was released in 2009.  The GTX 960 requires UEFI in the motherboard instead of a standard/Legacy BIOS.  HP didn't begin using UEFI until mid-October, 2012.  The BIOS can't be updated to UEFI.  I suggest that you contact the manufacturer's Tech Support for help.  They may have a VBIOS update that will allow the card to work with either UEFI or a Legacy BIOS.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎01-22-2019 11:09 AM

HP Recommended
@old_geekster wrote:

@Yiternal_Keat, welcome to the forum.

 

According to the information that I can find on your computer it was released in 2009.  The GTX 960 requires UEFI in the motherboard instead of a standard/Legacy BIOS.  HP didn't begin using UEFI until mid-October, 2012.  The BIOS can't be updated to UEFI.  I suggest that you contact the manufacturer's Tech Support for help.  They may have a VBIOS update that will allow the card to work with either UEFI or a Legacy BIOS.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

Hi there, i have saw my bios version is 5.13 released/updated at year 2008 by pressing F10 and entering bios setting screen, but once entered, the system halted, can't even scroll to next option to check others (when GTX 960 was plugged), after i turn off power and take out the GPU and reboot, it goes back to normal state as i now can scroll to see other options in bios.

 

So if i update the latest version of bios for my mobo, is that latest version have UEFI??

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‎01-22-2019 12:43 PM - edited ‎01-22-2019 04:40 PM

HP Recommended

@Yiternal_Keat

What part of you can not update to a UEFI BIOS did you not understand?

I thought the @old_geekster said it rather politely ? He said "The BIOS can't be updated to UEFI".

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
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Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎01-25-2019 12:24 PM

HP Recommended

@Old_geekster ... which manufacturer's tech support to contact? HP? or the mobo manufacturer MSI?

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‎01-25-2019 06:50 PM

HP Recommended

@Yiternal_Keat, you should contact MSI's Tech Support.  They are the experts on their products.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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