• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
OMEN by HP Obelisk Desktop 875-0034
Microsoft Windows 10 (64-bit)

Hello all! Since the last MS update which was KB5066791  I and my wife among others have started to get 1801 errors on our HP ENVY - 17m-ce0013dx  and OMEN by HP Obelisk Desktop 875-0034. This is a link to a thread about it on pages 2 and 3 https://www.tenforums.com/windows-10-news/221557-kb5066791-windows-10-cumulative-update-build-19045-... .

 

Screenshot 2025-10-18 133630.png

 

The way I read that 1081error message is that MS is telling us that the BIOS we have on board is old, and the manufacturer of the computer has to release a new one in order for them (MS) to do their part about CA updates. My question is this.....Will HP send out a BIOS update to their computers for this and also does HP lave a list of computers they will update and a list they will not? Since Win10 has reached the EOL and if a BIOS update is needed then how will we get it? My wife's Envy laptop and my Omen Desktop are now on the ESU program as we do not want to install Win11 over Win10 and encounter the many problems people are experiencing doing that but will buy new HP computers next year.  HP use to send their updates via Microsoft update as optional updates. I would appreciate any info on this CA and Bios update.

 

Respectfully,

Don

 

These are my settings:

 

Manufacturer HP
Model 84FD (U3E1)
Version 00
Chipset Vendor Intel
Chipset Model Coffee Lake
Chipset Revision 0D
Southbridge Vendor Intel
Southbridge Model H370
Southbridge Revision 10
System Temperature 99 °F
BIOS
Brand AMI
Version F.35
Date 12/19/2023

 

 

Don
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.