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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Will an AMD Phenom II X4 965 black work?

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05-22-2019 04:24 PM
I checked the upgrade tab and AMD Phenom II X4 9xx is listed as compatible, but when I installed the CPU I get an error message that this cpu is not supported and computer will shut down. I have also upgraded the power supply to a 450w.
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05-22-2019 07:56 PM
@Harlo56 , welcome to the forum.
The Black series processors are not always compatible with the HP motherboards. Your processor requires 125W to operate properly. There is no mention of wattage in the specs for your motherboard, but I believe the TDP for the AMD Phenom II X2 511 is 65W. This may be the problem.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
05-22-2019 07:56 PM
@Harlo56 , welcome to the forum.
The Black series processors are not always compatible with the HP motherboards. Your processor requires 125W to operate properly. There is no mention of wattage in the specs for your motherboard, but I believe the TDP for the AMD Phenom II X2 511 is 65W. This may be the problem.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!