Win 10 Won't Recognize DVD Drive

[Springsteen2]

My HPE Pavillion 1360t desktop was purchased with Win 7. Earlier this year I changed hard drives and loaded Windows 10 Pro 21H1 without any problems but for one. The computer does not recognized my optical SATA DVD drive. I have several drives of different makes and none of them will work as they all did before with Win 7. I should mention that the drive is found in device manager but when it comes to using any software to play, or rip, or bun a DVD it's as if it does not exist.

I have tried all the fixes commonly found on the web, such as using Regedit to delete the lower filter on a particular Reg Key but such a key doesn't even exist in my registry. Nor do any Keys  related to ATAPI.

Any ideas would be much appreciated.

Thank you.

[BeemerBiker]

Check and see if you got AHCI enabled in bios.

Try moving the cable to  a different SATA connector

Disable any eSata features in bios and check the error log for anything unusual.

Do the same for windows event viewer.  Look for CDROM errors or controller errors.

Lot of nice media player stuff does not work when upgrading to windows 10.  Cyberlink is notorious for not upgrading older players especially ones "free" with a DVD.   Even Microsoft's media player wont handle bluray in 10.  Uninstall any media players.  I recommend Dvdfab Player 6 if you need a player and missing DRM and Cinavia don't bother it a bit..

It would not hurt to install the original intel chipset which is here I peeked at the latest BIOS dated 2015 but there was no version history.  Windows 10 came out that same year, maybe the bios had a fix for sata and dvd.?  I don't have a clue as to why documentation about the bios is not provided.  If I were running things I would insist on documentation.   On the other hand, if I were running things here, I probably would not let myself post here.

There can be a conflict if you have a virtual CD or DVD drive.  If the DVD is USB move to a different USB port and be sure to use the eject: never unplug.