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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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10-11-2021 10:18 AM
Error message regarding Windows 11 upgrade
The processor isn't currently supported for Windows 11
Processor: AMD A12-9730P RADEON R7, 10 Compute Cores 4C+6G
10-11-2021 10:23 AM
Hi:
PC's with the AMD processors need to have one of the newer Ryzen processors that are found on this list.
Windows processor requirements Windows 11 supported AMD processors | Microsoft Docs
This does not necessarily mean you can't install W11 on your PC, but you would have to perform a clean install and reinstall all of your programs and files.
If you want to see if W11 works on your PC, you can make a bootable W11 USB installer from the link below.
https://www.microsoft.com/en-in/software-download/windows11
See this article. 3rd headline from the bottom.
If for some reason, W11 does not work correctly on your PC, you can reinstall W10.
I currently have W11 clean installed on two PC's that I have, that do not meet the requirements for the W11 upgrade and they both work fine on W11 so far.
I used the free Macrium Reflect software to make system images of the W10 installation before I installed W11.
You may want to do the same.
Make a system image using Macrium reflect, and if W11 doesn't work right, you can easily go back to your current W10 installation.
You save the image on a portable hard drive and the software will have you make a bootable USB flash drive or DVD you boot from to access the system image stored on the portable hard drive.
Macrium Software | Reflect Free Edition
You want the file listed on the left side of the webpage under the Backup at Home section.