cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
MuhammadAli7
New member
4 3 0 0
Message 1 of 6
415
Flag Post

Windows hello is not working for my PC, it says no compatible cams and i dont know how to solve this

HP Recommended
Microsoft Windows 10 (64-bit)

it says windows hello no compatible cams found but it used to work a few months agoit says windows hello no compatible cams found but it used to work a few months agoit says here that i have ir camit says here that i have ir cam

5 REPLIES 5
banhien
Level 19
Level 19
96,956 61,506 12,564 20,307
Message 2 of 6
Flag Post
HP Recommended

@MuhammadAli7 

 

What is your machine ? Does it have 3D/IR webcam ? If NOT, you can't use Windows Hello Facial Recognition.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
MuhammadAli7
Author
New member
4 3 0 0
Message 3 of 6
Flag Post
HP Recommended

it has a n IR webcam, but it says that windows hello can not find any compatible webcams for it..

 

Was this reply helpful? Yes No
MuhammadAli7
Author
New member
4 3 0 0
Message 4 of 6
Flag Post
HP Recommended

my machine is an all in one desktop, here are the details:

24-r159c, I5-8400T

 

 

Was this reply helpful? Yes No
MuhammadAli7
Author
New member
4 3 0 0
Message 5 of 6
Flag Post
HP Recommended

i managed to fix my windows hello webcam from the settings software, driver and others updates and there was another one that was for my windows hello.. my machine now works and there is no issues anymore.

thanks.

Was this reply helpful? Yes No
banhien
Level 19
Level 19
96,956 61,506 12,564 20,307
Message 6 of 6
Flag Post
HP Recommended

@MuhammadAli7 

 

Its good to know it works now. I did not get notifications from your post

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation