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HP Recommended
HP SSD EX900 250GB
Microsoft Windows 10 (64-bit)

Hello, please check attached screenshot. I have problem with OS installed on  HP SSD EX900 250GB. Time to time windows dont want start, then chkdsk will help repair file system. Temperature of this SSD its not standard, or maybe HP has higher standards 😄  Its this reason for RMA?

SSD_HP.jpg 

1 REPLY 1
HP Recommended

@frenky55 Welcome to HP Forums Community!

If the OS was installed using the HP recovery media and it was done right, the OS should start without any such issues, perhaps, you could run a hardware test on the hard drive to be on a safer side using the below steps:

(Install the HPSA / PC Hardware diagnostics, if you don't have access to it: Click here for details)

  • Hold the power button for at least five seconds to turn off the computer.
  • Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  • On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
  • Click Extensive Test.
  • Click Run once, or Loop until error.
  • While the test is running, the time remaining and test result for each component display on the screen.

If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.

 

Keep us posted,

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Riddle_Decipher
I am an HP Employee


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