-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Wired Mouse has stopped working

Create an account on the HP Community to personalize your profile and ask a question
02-04-2020 09:04 AM
My wired mouse has recently stopped working. At first it was erratic, and now it no longer works. I've tried to change mice, with same resutls. I've run the HP PC Hardware Diagnostics and because I can position the mouse in the box, it fails, but gives me no solution. I've also run tests for malware and viruses, with zero results. The scroll button works sometimes depending where I'm at. Can you show me where in the HP Support section where I can download and reinstall the mouse drivers? Thanks!
PS, thanks to the Touchscreen on this AIO, I'm able to communicate using my finger as the mouse.
02-04-2020 03:46 PM - edited 02-04-2020 03:47 PM
A very simple task, but you need to follow the instructions
https://www.howto-connect.com/uninstall-reinstall-mouse-drivers-windows-10/
Be sure to use the best mouse later.
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.