• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP ENVY All-in-One - 32-a0012na
Microsoft Windows 11

When I placed my phone on the wireless phone charger in the base it went orange for about 30 secs then started flashing orange and was not charging the phone. I just cleaned the base with my hand and although it did not look dusty or dirty the issue was resolved. I post this so that it might help someone else.

3 REPLIES 3
HP Recommended

@Doom-Wrinkler,

 

Please keep posting your findings.  You fit right in our Forum!

 

😁

 

Kind Regards,

 

NonSequitur777


HP Recommended

It has happened a couple of more times since, but changing the phone settings to disable fast wireless charging has so far stopped any further recurrence and it still charges at about 1% per minute. If it does re-occur I will try dismantling the base and cleaning the contacts as suggested elsewhere on the forum.

HP Recommended

Thanks NonSequitor, will do

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.