Wireless IRQ test failed

[mirai101]

Hello,

After running HP PC Hardware Diagnostics Windows, the Wireless IRQ test failed.

The failure ID is: U0FF84-000BJS-XD7X0K-889F13

Any ideas on how to solve this issue?

[Raj_05 · Accepted solution]

Hi @mirai101,

Welcome to HP Support Community.  
 

Thank you for posting your query, I will be glad to help you.

The failure ID you provided indicates that the Wireless IRQ test has failed on your HP PC Hardware Diagnostics Windows.

An IRQ (Interrupt Request) is a signal sent to the computer's processor by a device or program, indicating that it requires attention. In this case, the Wireless IRQ test is used to test the interrupt request generated by the wireless network adapter.

A failure in this test may indicate an issue with the wireless network adapter, the driver, or the system's firmware. Here are a few things you can try to resolve the issue.

• Update the Wireless Network Adapter Driver: Check if there are any updates available for the wireless network adapter driver. You can download and install the latest version from the HP website or the manufacturer's website.
• Disable and Re-enable the Wireless Network Adapter: Open Device Manager, expand the Network Adapters category, right-click on the wireless network adapter, and select Disable. After a few seconds, right-click on it again and select Enable.
• Reset BIOS to default: Reset the BIOS to its default settings. Restart your computer and press the key specified on the screen to access the BIOS setup. Look for an option to reset the BIOS settings to their default values and save the changes.
• Perform a system restore: If the above steps do not resolve the issue, you can try performing a system restore to a previous point when your computer was functioning correctly.

I hope this helps. 

Take care and have a good day.

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Alden4
HP Support