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‎04-07-2020 09:51 AM

HP Recommended
Product: Wireless Mouse MG-0982
Operating System: Microsoft Windows 10 (64-bit)

My wireless mouse (MG-0982) came with my HP Touchsmart Envy 23. It has given up it's click.

Selecting anything requires you to cause a desktop earthquake. To drag and drop is hit & miss, mainly miss.

I'm thinking of replacing it but don't want to replace the dongle. Any suggestions regarding a suitable rodent?

I presume I just "connect" when the replacement arrives and away we go?

Thanks

1 REPLY 1

‎04-13-2020 03:51 AM

HP Recommended

@Doubtfire

Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the mouse. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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