Wireless charging base extremely hot and deformed

[Neverfold]

Hi, in the past few days my wireless charging was not working on my 34" all in one. Usually use the computer after work and it's dark out didn't notice this bubble/deformity on the base and it is extremely hot. It burns to the touch. I'm not sure what to do. I'd like to find a way to shut off the wirless charging to stop sending power to that section and maybe replace the base if possible. If anyone has a part number to help I would appreciate it. 

[erico]

I am looking at the parts locator for the Envy 34-c0000 AIO desktop PC and I do not see it as having been delivered with a wireless charging option.http://h10032.www1.hp.com/ctg/Manual/c07758171.pdf

I also read the USER guide and it also does not mention that as an option.

https://kaas.hpcloud.hp.com/pdf-public/pdf_3941897_en-US-1.pdf

Here is the parts list for the Envy 34-c0000

I just did a search and see that others have the issue, although not with heat deformity, that you have. I will have to ask HP internally.

If your PC has the same BIOS you may be able to disable it in the BIOS as seen in the image.