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HP Recommended
HP All-in-One Desktop PC 24-ck0000i (4K2B4AV)
Microsoft Windows 11

Wireless keyboard that came with the PC is not working, and have been using my own.
New batteries were put in and Caps Lock lit up briefly,   Receiver did not come with the keyboard/mouse and I can't see how to pair my PC with the Keyboard.
My PC is still under warranty and wondered what my options are.

 

1 REPLY 1
HP Recommended

Managed to find the USB Receiver and the keyboard is working properly

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