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HP Recommended
Microsoft Windows 11

Hello.

 

I have this wireless keyboard and mouse and lost the little pen that transmits the bluethoot conection to the computer.

 

Were can I buy another one?

 

Thanks

1 REPLY 1
HP Recommended

You do not have bluetooth, only 2.4ghz WIFI and I suspect your keyboard / mouse binds only with the USB it came with.  There are very few exceptions ....

I think you are out of luck depending on whether the WiFi supports a "unifying" USB receiver like Logitech

https://www.ifixit.com/Answers/View/457815/USB+for+wireless+Logitech+keyboard+lost.

 

You can write to the company and ask if  their product can be used with Logitech's unifying receiver or if they sell that dongle (HSA-D01D) as a separate part.

 

Unifying software:  https://support.logi.com/hc/en-us/articles/360025297913

If it does then about $10 for the USB dongle and you can program it using that download or buy the dongle from Darton

On the other hand, for like $4 more, you can get a new rechargeable WiFi mouse / keyboard from Walmart or elsewhere


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