Wireless mouse scroll jumping problem

[TheJoke]

I am currently using the mouse that comes with the HP Pavillion All-in-One 24-xa0xxx. Whenever I scroll, it sometimes scrolls in the opposite direction. Sometimes it only scrolls in the opposite direction a bit, other times a lot. For example, whenever I scroll up, it sometimes scrolls down and vice-versa.

[itsmyname]

@TheJoke -- be sure to not accidentally touch the scroll-wheel on your mouse.

If you click that wheel to a "down" position, then moving the mouse up/down will cause Windows to scroll the current window. Click the wheel to the "up" position, to cancel this "smooth scrolling" feature of Windows.

[TheJoke]

I'm not accidentally touching the scroll wheel, it just scrolls in the opposite direction without me moving the wheel in that direction.

[Prométhée]

Hello @TheJoke 
pending the return of @itsmyname 
you can check, if it is the mouse, or the computer?
1 test if possible the mouse, with another computer
2 test another mouse with your computer

is the problem with one application in particular, several?
I doubt, but check, change the batteries if not already replaced

[itsmyname]

@TheJoke -- I'm not accidentally touching the scroll wheel, it just scrolls in the opposite direction without me moving the wheel in that direction.

Once you have "clicked-to-lock-it-down" on the mouse-wheel, then simply MOVING the physical mouse up/down a little bit will cause a little bit of scrolling, while moving the physical mouse a large amount up/down will cause a large amount of scrolling, as you have observed.

This is a feature of the mouse-support within Windows. It is not a hardware problem with your mouse.

Within the "mouse settings" app, you can enable/disable this feature.

[Prométhée]

Hello
here, I scroll down, then up, with wheel, it does what I want, then with wheel in locked position
for me, if it doesn't go like this: you have to test another mouse

[itsmyname]

@TheJoke  / @Prométhée -- once you have clicked-down on the mouse-wheel, just physically move the mouse. Do not touch the scroll-wheel. The physical movement of the mouse causes the window to scroll.

The more that you move the mouse, the larger will be the amount of the scrolling.

Click-down on the mouse-wheel to unlock it, which disables this "smooth scrolling" feature.

There is no hardware problem with your current mouse. Any mouse with a "click-lock" mouse-wheel can use this smooth-scrolling feature.

[Prométhée]

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@TheJoke wrote:

I am currently using the mouse that comes with the HP Pavillion All-in-One 24-xa0xxx. Whenever I scroll, it sometimes scrolls in the opposite direction. Sometimes it only scrolls in the opposite direction a bit, other times a lot. For example, whenever I scroll up, it sometimes scrolls down and vice-versa.

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Except that I show that it must not do this @itsmyname 

that doesn't do that to me
do you understand ?? 

if the user, can try another mouse, it doesn't cost anything to check

stop your childishness, please

[itsmyname]

@Prométhée --  Except that I show that it must not do this @itsmyname  that doesn't do that to me do you understand ?? if the user, can try another mouse, it doesn't cost anything to check stop your childishness

I told you to NOT touch the mouse-wheel, after you clicked on it, to "lock" it down, but to simply move the WHOLE mouse up-and-down.  But, you said that you WERE rolling the mouse-wheel.  That is something different.

Please exactly follow my instructions, to see for yourself what @TheJoke  is experiencing.

I have given the SOLUTION to @TheJoke  -- please stop your non-helpful postings.