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01-11-2025 04:24 AM
I always receive the following message if I try to start an conversation.
You do not have sufficient privileges for this resource or its parent to perform this action.
Can someone help?
Solved! Go to Solution.
Accepted Solutions
01-11-2025 09:01 AM
Welcome to the HP English Community --
And yet, here we are - you managed to post a new thread right here, at least.
True - that does not help -- This one post only proves the entire process is not broken.
Just recently, a few others have mentioned the same -- or, at least, quite similar -- problem when trying to post a new conversation.
I've forwarded your concern to our Moderator team.
The Moderators can check what might be happening using the tools that monitor the Community.
Should there be any followup questions for you, look for a message here before the agent uses other means to contact you.
= = = = = = = = = = = = = = = =
Request for Review – Please Read
A request has been submitted to our HP Community moderators for review and evaluation of your concern.
Worth Noting
- Our HP Community is a peer-to-peer user group.
- We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
- Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
- The time frame (how long it takes) to receive a response from HP is not controlled by the Community.
Important
- HP does not free-post HP Support numbers on the Internet. Not. Not in secret, not in chat, not in pop-ups, and not so a nice technician can call you back, sneak into your computer, and then tell you your computer is full of bugs.
- Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.
- Please do not post any personal information in the Community. We are a public resource.
- Be very careful when out on the Internet looking for help - one little dot, space, or letter out of place can land you in trouble.
HP Support HP World-Wide Support
In-Warranty product case submission
Select your region and follow the prompts
Printer Setup and Support
123.hp.com - Printer setup from the HP® Official site
HP Instant Ink has separate hours and a separate contact: HP Instant Ink Support
Remember to check at the bottom of the page(s) you visit for "Flag" (Country / Region) and other important information that designates the page as an HP website.
= = = = = = = = = = = = = = = =
Reminder for all who are reading
Please do not post text or images on our public website that includes any private information.
Do NOT trust Tags in Community Posts to provide support links.
HP Support does not use Community "Tags"
What?'
Doing so is an invitation to those who might use the information to trick you with lies and schemes (scammers).
Who?
Bad people troll the Internet looking for ways to obtain your information - don't just hand it out to thieves.
Thanks.
*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
01-11-2025 09:01 AM
Welcome to the HP English Community --
And yet, here we are - you managed to post a new thread right here, at least.
True - that does not help -- This one post only proves the entire process is not broken.
Just recently, a few others have mentioned the same -- or, at least, quite similar -- problem when trying to post a new conversation.
I've forwarded your concern to our Moderator team.
The Moderators can check what might be happening using the tools that monitor the Community.
Should there be any followup questions for you, look for a message here before the agent uses other means to contact you.
= = = = = = = = = = = = = = = =
Request for Review – Please Read
A request has been submitted to our HP Community moderators for review and evaluation of your concern.
Worth Noting
- Our HP Community is a peer-to-peer user group.
- We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
- Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
- The time frame (how long it takes) to receive a response from HP is not controlled by the Community.
Important
- HP does not free-post HP Support numbers on the Internet. Not. Not in secret, not in chat, not in pop-ups, and not so a nice technician can call you back, sneak into your computer, and then tell you your computer is full of bugs.
- Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.
- Please do not post any personal information in the Community. We are a public resource.
- Be very careful when out on the Internet looking for help - one little dot, space, or letter out of place can land you in trouble.
HP Support HP World-Wide Support
In-Warranty product case submission
Select your region and follow the prompts
Printer Setup and Support
123.hp.com - Printer setup from the HP® Official site
HP Instant Ink has separate hours and a separate contact: HP Instant Ink Support
Remember to check at the bottom of the page(s) you visit for "Flag" (Country / Region) and other important information that designates the page as an HP website.
= = = = = = = = = = = = = = = =
Reminder for all who are reading
Please do not post text or images on our public website that includes any private information.
Do NOT trust Tags in Community Posts to provide support links.
HP Support does not use Community "Tags"
What?'
Doing so is an invitation to those who might use the information to trick you with lies and schemes (scammers).
Who?
Bad people troll the Internet looking for ways to obtain your information - don't just hand it out to thieves.
Thanks.
*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
01-13-2025 03:13 PM
Rodrigo, I'm not sure about Gerald, but I for one am trying to post a question titled "EasyScan hangs during double-sided scanning macOS Sequoia" in "HP Community > Printers > Scanning, Faxing, and Copying".
01-14-2025 10:55 AM
Same problem. Tried to post the question: "We have a client's DesignJet Z6 24" plotter that has displayed “Errors in printheads The indicated printheads have errors: Reseat Yellow Magenta1.” We've replaced the printhead twice and eventually receive the same error, even after printing a full-color print.
It was suggested we replace the printhead carriage cover, PN T8W15-67002, to apply firm pressure to the printhead. Has anyone encountered this problem and been given this recommendation?"
Received message: You do not have sufficient privileges for this resource or its parent to perform this action.
01-14-2025 10:56 AM
There is something going on and the Moderators are looking into it.
You are spam only if you break the Rules of Participation and get tossed.
Anything else is perhaps just part of whatever is broken.