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HP Recommended

I always receive the following message if I try to start an conversation.

You do not have sufficient privileges for this resource or its parent to perform this action.

Can someone help?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Cello2805 

 

Welcome to the HP English Community --

 

And yet, here we are - you managed to post a new thread right here, at least.

 

True - that does not help -- This one post only proves the entire process is not broken.

 

Just recently, a few others have mentioned the same -- or, at least, quite similar -- problem when trying to post a new conversation.

 

I've forwarded your concern to our Moderator team.

 

The Moderators can check what might be happening using the tools that monitor the Community.

 

Should there be any followup questions for you, look for a message here before the agent uses other means to contact you.

 

= = = = = = = = = = = = = = = =

 

Request for Review – Please Read

 

A request has been submitted to our HP Community moderators for review and evaluation of your concern.

 

Worth Noting

  • Our HP Community is a peer-to-peer user group.
  • We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
  • Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
  • The time frame (how long it takes) to receive a response from HP is not controlled by the Community.

Important

  • HP does not free-post HP Support numbers on the Internet.  Not.  Not in secret, not in chat, not in pop-ups, and not so a nice technician can call you back, sneak into your computer, and then tell you your computer is full of bugs.

 

  • Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.

 

  • Please do not post any personal information in the Community.  We are a public resource.

 

  • Be very careful when out on the Internet looking for help - one little dot, space, or letter out of place can land you in trouble.

 

 

HP Support  HP World-Wide Support

In-Warranty product case submission

Select your region and follow the prompts

 

Printer Setup and Support

123.hp.com - Printer setup from the HP® Official site

 

HP Instant Ink has separate hours and a separate contact:  HP Instant Ink Support

 

Remember to check at the bottom of the page(s) you visit for "Flag" (Country / Region) and other important information that designates the page as an HP website.

 

= = = = = = = = = = = = = = = =

 

Reminder for all who are reading

Please do not post text or images on our public website that includes any private information.

 

Do NOT trust Tags in Community Posts to provide support links. 

HP Support does not use Community "Tags"

 

What?'

Doing so is an invitation to those who might use the information to trick you with lies and schemes (scammers).

Who?

Bad people troll the Internet looking for ways to obtain your information - don't just hand it out to thieves.

Thanks.

 

*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 Product Home

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

 

Dragon-Fur

View solution in original post

13 REPLIES 13
HP Recommended

@Cello2805 

 

Welcome to the HP English Community --

 

And yet, here we are - you managed to post a new thread right here, at least.

 

True - that does not help -- This one post only proves the entire process is not broken.

 

Just recently, a few others have mentioned the same -- or, at least, quite similar -- problem when trying to post a new conversation.

 

I've forwarded your concern to our Moderator team.

 

The Moderators can check what might be happening using the tools that monitor the Community.

 

Should there be any followup questions for you, look for a message here before the agent uses other means to contact you.

 

= = = = = = = = = = = = = = = =

 

Request for Review – Please Read

 

A request has been submitted to our HP Community moderators for review and evaluation of your concern.

 

Worth Noting

  • Our HP Community is a peer-to-peer user group.
  • We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
  • Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
  • The time frame (how long it takes) to receive a response from HP is not controlled by the Community.

Important

  • HP does not free-post HP Support numbers on the Internet.  Not.  Not in secret, not in chat, not in pop-ups, and not so a nice technician can call you back, sneak into your computer, and then tell you your computer is full of bugs.

 

  • Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.

 

  • Please do not post any personal information in the Community.  We are a public resource.

 

  • Be very careful when out on the Internet looking for help - one little dot, space, or letter out of place can land you in trouble.

 

 

HP Support  HP World-Wide Support

In-Warranty product case submission

Select your region and follow the prompts

 

Printer Setup and Support

123.hp.com - Printer setup from the HP® Official site

 

HP Instant Ink has separate hours and a separate contact:  HP Instant Ink Support

 

Remember to check at the bottom of the page(s) you visit for "Flag" (Country / Region) and other important information that designates the page as an HP website.

 

= = = = = = = = = = = = = = = =

 

Reminder for all who are reading

Please do not post text or images on our public website that includes any private information.

 

Do NOT trust Tags in Community Posts to provide support links. 

HP Support does not use Community "Tags"

 

What?'

Doing so is an invitation to those who might use the information to trick you with lies and schemes (scammers).

Who?

Bad people troll the Internet looking for ways to obtain your information - don't just hand it out to thieves.

Thanks.

 

*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 Product Home

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

 

Dragon-Fur

HP Recommended

When will a solution be expected? I have the same problem.

HP Recommended

I just signed up, and I'm also facing the same issue trying to post a new conversation in "Scanning, Copying & Faxing". Is there a way to work around the issue? Let's see if I can comment here...

HP Recommended

hi i have same problem: 

You do not have sufficient privileges for this resource or its parent to perform this action.

HP Recommended

Hi Gerald, 

 

Can you inform what did you try to post? 

I work on behalf of HP.
HP Recommended

Rodrigo, I'm not sure about Gerald, but I for one am trying to post a question titled "EasyScan hangs during double-sided scanning macOS Sequoia" in "HP Community > Printers > Scanning, Faxing, and Copying".

HP Recommended

Same problem.  I tried to reply to the "No Privileges"post but now it was removed because it thought I was SPAM???

HP Recommended

Same problem.  Tried to post the question: "We have a client's DesignJet Z6 24" plotter that has displayed “Errors in printheads The indicated printheads have errors: Reseat Yellow Magenta1.”  We've replaced the printhead twice and eventually receive the same error, even after printing a full-color print.

 

It was suggested we replace the printhead carriage cover, PN T8W15-67002, to apply firm pressure to the printhead.  Has anyone encountered this problem and been given this recommendation?"

 

Received message:  You do not have sufficient privileges for this resource or its parent to perform this action.

HP Recommended

@MechEngrSC 

 

There is something going on and the Moderators are looking into it.

 

You are spam only if you break the Rules of Participation and get tossed.

 

Anything else is perhaps just part of whatever is broken.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.