alimentation pc fixe

[Tom2854]

Bonjour,

J'ai un pc fixe Victus branché sur une prise parasurtenseur avec un bouton d arret, j ai remarqué que lors de la mise en tension  par le bouton de la prise le ventilateur du pc tournait 1 seconde , est ce normal ?

[SNicollas]

Hey @Tom2854!

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

[Tom2854]

Hello,

I have a Victus desktop PC plugged into a surge protector socket with a stop button, I noticed that when switching on using the socket button the PC fan ran for 1 second, is this normal?

[Sneha_01]

Hi @Tom2854 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It’s not uncommon for a desktop PC to show some initial signs of power activity when switching on, but the behavior you're describing—where the PC fan runs for only about 1 second and then stops—may suggest a few things. Here's a breakdown of what might be happening and what you can check:

1. Initial Power Surge

• When you press the surge protector’s stop button and then switch it back on, it could create a small initial surge or spike in power. The PC fan might briefly spin as the system receives a rush of power, but then stop if the PC doesn’t fully power up right away.
• Is it normal?: A brief fan spin can be normal, but if the PC doesn’t continue to power on, there might be an issue.

2. Power Supply Issues

• The power supply unit (PSU) could be having trouble supplying consistent power when the surge protector is turned back on, especially if the power is being interrupted abruptly.
• Is it normal?: If the fan doesn't continue to run after the initial spin, it could suggest an issue with the PSU or its connection to the motherboard.

3. Surge Protector Interference

• Some surge protectors have power buttons that control the flow of electricity to connected devices, and if they are faulty or not supplying a stable current, the PC might not be able to start properly.
• Is it normal?: The surge protector itself may be playing a role here. Consider plugging the PC directly into the wall socket to see if it behaves differently.

4. Check the Power Button and Connections

• Ensure that the power button on the front of your Victus desktop is properly connected to the motherboard.
• Also, verify that all power cables (including the one to the surge protector and from the PSU to the motherboard) are secure.
• Is it normal?: No, if the system doesn't fully power on after the fan spins momentarily, this suggests there might be a loose connection or hardware issue.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[Tom2854]

Hello and thank you for your answer, I plugged the PC directly into a wall socket and there is the same effect, the USB ports are powered and the fan is running, this just for a brief moment less than a second; after if I press the start button the PC starts normally without problem, if I turn off the PC later and leave it plugged into the socket at the next restart everything is normal, it is the fact of unplugging that produces this effect, I checked with a consumption meter the consumption of the PC when stopped and there is indeed current consumption around 12 watts, this means that the PC needs current permanently have a good day

[Nal_NR]

Hi @Tom2854,

I am happy to know that the issue has been resolved.  

I also appreciate your time and patience.

Feel free to ask your queries in the future

It was a pleasure assisting you. You have a good day ahead

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[Tom2854]

Hello,
sorry but the problem is still the same if I cut the power to the PC by going through the switch of the surge protector socket which protects the PC from voltage differences and well I always have when switching on this short moment of switching on the USB and the fan which starts 1 second before even pressing the start button on the front of the PC,

cordially,

[Nal_NR]

Hi @Tom2854 ,

We apologize for the inconvenience. The issue seems to persist even after attempting the troubleshooting steps mentioned above.

This might require one-on-one interaction via remote assistance to fix the issue over the phone. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!