• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion All-in-One - 24-r114
Microsoft Windows 10 (64-bit)

I have no power to the motherboard. The ac adapter is good. I feel the motherboard is faulty.  Are there any videos or instructions to install/replace a HP 24-R R114 Vulcan-UF MOTHERBOARD L03790-001? 

model number 24 r114 product number 3LA02AA

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It's hard to tell if it's the motherboard.
For HP parts, it's quite rare to check here

https://partsurfer.hp.com/partsurfer?searchtext=%20L03790-001

 

if not, use a search engine with the reference of the motherboard, and try HP partners

https://parts.hp.com/hppartsIGSO/Part_Resellers.aspx?mscssid=9149C10F1A0E473BBD96923C17E62B4C&geo_co...

https://parts.hp.com/hppartsIGSO/Part_Resellers.aspx?mscssid=9149C10F1A0E473BBD96923C17E62B4C&geo_co...

 

search L03790-001 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

3 REPLIES 3
HP Recommended

hi

https://support.hp.com/us-en/product/hp-pavilion-24-r100-all-in-one-desktop-series/19421054/manuals

with the picture, I think it looks like this, tell me, if it's ok

https://www.youtube.com/watch?v=Ct2fShbDq-g

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Thank you for the quick response and the video. Yes, this looks like my device. Will I able to get a replacement Vulcan motherboard from HP? There is no power on the motherboard. No LEDs light up. The ac adapter works fine. 

HP Recommended

It's hard to tell if it's the motherboard.
For HP parts, it's quite rare to check here

https://partsurfer.hp.com/partsurfer?searchtext=%20L03790-001

 

if not, use a search engine with the reference of the motherboard, and try HP partners

https://parts.hp.com/hppartsIGSO/Part_Resellers.aspx?mscssid=9149C10F1A0E473BBD96923C17E62B4C&geo_co...

https://parts.hp.com/hppartsIGSO/Part_Resellers.aspx?mscssid=9149C10F1A0E473BBD96923C17E62B4C&geo_co...

 

search L03790-001 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.