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‎02-19-2026 09:36 AM

HP Recommended

i was playing warzone ranked not long ago now i did the 2.5gb update and i cant play ranked at all, about the bios firmware, yes i got tpm yes i got secure boot its because i need a bios update im still waiting for so when is it gonna come out?

 

1 person had the same question
1 REPLY 1

‎02-21-2026 05:52 AM

HP Recommended

Hi @samuelsadik,

 
Welcome to the HP Support Community!

Thanks for reaching out!


Sorry for the inconvenience caused and don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

The exact HP laptop model you’re using? 

BIOS updates are released model‑specific, so knowing that will help me guide you better. Also, if you’ve already checked HP Support Assistant or the official HP Drivers & Downloads page, let me know what version of BIOS you currently have installed.

 

In the meantime, here are a few troubleshooting steps you can try while waiting for the BIOS update:

 

  • Windows Updates: Make sure your system is fully updated through Windows Update. Sometimes game compatibility issues are tied to OS patches.
  • HP Support Assistant: Run it to check if any pending firmware, driver, or chipset updates are available.
  • Graphics Drivers: Update your GPU drivers directly from  https://support.hp.com/ website, as outdated drivers can block ranked play.
  • Secure Boot & TPM: Since you mentioned both are enabled, double‑check in BIOS that they’re still active after the update.

Could you confirm your laptop model and the current BIOS version? That will help me check if a new firmware release is already scheduled or available for download. 

I hope this helps.


I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

 

Take care and have an amazing day ahead! 

Best regards,

Deep_World. 

 

I'm an HP Employee.


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