battery counterfelt check error

[rajendar1]

after turning on laptop is displaying a note with non hp battery detected

[VikramTheGreat]

Hi @rajendar1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand your HP Pavilion 14 Laptop PC 14-dv2000 is displaying a “Non-HP battery detected” message, which means the system has identified a battery that may not meet HP’s safety and compatibility standards.

Steps to Resolve or Bypass the Warning:

1. Update BIOS
   • An outdated BIOS may misidentify a genuine battery.
   • Visit the HP Pavilion 14 Laptop PC 14-dv2000 Software and Driver Downloads | HP® Support and check for the latest BIOS update.
      
2. Run HP Battery Check
   • Use the HP PC Hardware Diagnostics tool to test battery health: 👉 HP Battery Check: Fix laptop battery not charging | HP® Support
      
3. Reset BIOS to Defaults
   • Restart your laptop and press F10 repeatedly to enter BIOS.
   • Select Restore Defaults, then Save and Exit.

🔗 Additional Help: HP Notebook PCs - Battery not detected in Windows | HP® Support

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support