black screen

Birgit4 · ‎11-17-2022

after replace a new harddisk, i only get a black screen

Williamjoe · ‎11-17-2022

To wake the screen, use one of the following keyboard shortcuts: Windows logo key + P or Ctrl + Alt + Del.
For a black screen, use the following keyboard shortcut: Windows logo key + Ctrl + Shift + B.

Regards,

Will

Prométhée · ‎11-18-2022

@Birgit4 wrote:
after replace a new harddisk, i only get a black screen

hi

is it this one ?

https://support.hp.com/ee-en/document/c06382756

you say "replace a new harddisk"
but here we just see an m2 SSD

256 GB PCIe® NVMe™ M.2 SSD
so have you replaced this m2 SSD drive, or added an HDD hard drive?
if you replaced the m2 SSD, how did you proceed to reinstall windows?

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Create an account on the HP Community to personalize your profile and ask a question