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‎10-11-2022 07:57 AM - last edited on ‎10-11-2022 10:00 AM by Retired

HP Recommended
Product: HP All-in-One Desktop PC 24-cb0000a (3B5H8AV)
Operating System: Microsoft Windows 11

What to do when one of my keyboard's keys has come out. 

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1 REPLY 1

‎10-11-2022 08:19 AM - edited ‎10-11-2022 08:24 AM

HP Recommended

There are several videos on how to replace a key

https://www.google.com/search?q=replace+HP+aio+keyboard+key

 

If the key is broken you might  be able to buy one

https://www.replacementlaptopkeys.com/hp/

 

However if the keyboard is damaged and cannot hold the key in then you need to obtain a replacement keyboard and pair it to the system if Wi-Fi or Bluetooth as described here 

 

You might luck out with warranty

https://support.hp.com/us-en/checkwarranty

 

Look for a part number on the keyboard and try these places

https://partsurfer.hp.com/partsurfer/

https://parts.hp.com/hppartsIGSO/Default.aspx?mscssid=

or just get a USB keyboard

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