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‎05-09-2020 11:51 AM - last edited on ‎05-09-2020 02:13 PM by Retired

HP Recommended
Product: HP All-in-One 24-f0xx
Operating System: Microsoft Windows 10 (64-bit)

My camera on my HP desktop does not work.

 

I've tried both the camera app and zoom and all I see is a black screen instead of a camera picture.

 

I uninstalled the camera device through device manager and rebooted. It successfully reinstalled, but still does not work.

Information:


Desktop: HP All-in-One 24-f0xx desktop
Serial #: [edited]
Camera: HP TrueVision HD Camera
OS: Windows 10 Home, Version 1903

2 REPLIES 2

‎05-09-2020 02:04 PM

HP Recommended

@itworksonmypc,

Maybe you need to turn it on?

https://www.youtube.com/watch?v=_cxgEonMO1M

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎05-10-2020 10:27 AM

HP Recommended

The camera is on. 🙂

 

Other suggestions?

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