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‎05-09-2020 11:51 AM - last edited on ‎05-09-2020 02:13 PM by Retired

HP Recommended
Product: HP All-in-One 24-f0xx
Operating System: Microsoft Windows 10 (64-bit)

My camera on my HP desktop does not work.

 

I've tried both the camera app and zoom and all I see is a black screen instead of a camera picture.

 

I uninstalled the camera device through device manager and rebooted. It successfully reinstalled, but still does not work.

Information:


Desktop: HP All-in-One 24-f0xx desktop
Serial #: [edited]
Camera: HP TrueVision HD Camera
OS: Windows 10 Home, Version 1903

2 REPLIES 2

‎05-09-2020 02:04 PM

HP Recommended

@itworksonmypc,

Maybe you need to turn it on?

https://www.youtube.com/watch?v=_cxgEonMO1M

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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How to Turn on My HP Web Camera : Tech Vice
How to Turn on My HP Web Camera : Tech Vice
youtube.com/watch?v=_cxgEonMO1M
Subscribe Now: http://www.youtube.com/subscription_center?add_user=ehowtech Watch More: http://www.youtube.com/ehowtech Turning off your HP Web camera is something you might want to do if you are concerned about your privacy. Turn off your HP Web camera with help from a software engineer in this ...
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‎05-10-2020 10:27 AM

HP Recommended

The camera is on. 🙂

 

Other suggestions?

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