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HP Recommended
HP Pavilion All-in-One - 24-xa0129
Microsoft Windows 11

camera not found

1 REPLY 1
HP Recommended

1 - enter "camera" in the windows search box. An error message may appear. If so, click "Get Help"   If there is no "Get Help" then read this article.

 

BeemerBiker_0-1713186533871.png

 




2 - Look at the keyboard function keys for a camera icon such as


BeemerBiker_1-1713186534061.png

 


if you see anything like that the press it and see if the camera starts working. It could also be a physical device such as a switch or a cover that closes over the lens.  Some AIOs have an on screen display menu and the camera control might be there. I do not have your particular system so am guessing.


3 - Try a repair of windows system files. From the administrator command command prompt enter as explained below


sfc /scannow



How to use SFC or DISM to repair Windows

just do the SFC. If you see a message that corrupted files were fixed then reboot. The only time to do the DISM is if the SFC reports it found problems but cannot repair it.


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