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- can I upgrade the ram in my device? (HP AIO 21-b0001la) and ...

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05-15-2024 12:42 PM
I have an HP all in one monitor, and I am trying to upgrade its ram, but I don't know if it's soldered or not, and I don't want to open the case yet.
I need someone that knows if it's soldered or not and how much ram the computer can handle because I don't want to waste money on something that I will have no use for.
05-15-2024 12:51 PM
Below is the link to the product specs for your AIO PC:
HP All-in-One PC 21-b0001la Product Specifications | HP® Support
Here is the link to the motherboard specs which doesn't work when you click on it on the above product specs link:
HP Desktop PCs - Motherboard Specifications, Offa | HP® Support
The notebook has one memory slot, and the slot can support up to a 1 x 8 GB of DDR4-2400 SODIMM (notebook-type) memory chip.
This should be a compatible 8 GB memory chip for your PC:
Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial.com
I could not find any service manuals or videos for how to take the PC apart.
05-15-2024 01:45 PM
Hello, thank you for your response I think I've found a video about how to dismantle a pretty similar model from mine, and I was wondering if I could use it as a guide for what I should do it's in Spanish, but that isn't an inconvenience for me since I know said language https://www.youtube.com/watch?v=Q6zvJgVO0eY
05-15-2024 03:19 PM
You're very welcome.
Yes, I believe that is the right video and I also found this HP video which should the right one as well.
Removing & replacing parts for HP AiO PC 21-b000I/A | HP Computer Service (youtube.com)