• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎01-23-2019 09:01 AM

HP Recommended
Product: HP Notebook - 15-bw008ca
Operating System: Microsoft Windows 10 (64-bit)

I want to upgrade my ram to a 16gb but im not sire my processor can handle it

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-23-2019 09:14 AM

HP Recommended

It cannot. 8 gigs is going to be the maximum. There is only one memory slot and it takes up to an 8 gig module of DDR4-2400 SO-DIMM. In your case I think the upgrade makes some sense but do not excpect miracles. The AMD E2-9000e processor is not very powerful and severely constrains the things the laptop can do. 

 

Manual

 

See pp. 41-48 for "how to". 

 

Post back with any other questions and please accept as solution if its the info you needed. 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-23-2019 09:14 AM

HP Recommended

It cannot. 8 gigs is going to be the maximum. There is only one memory slot and it takes up to an 8 gig module of DDR4-2400 SO-DIMM. In your case I think the upgrade makes some sense but do not excpect miracles. The AMD E2-9000e processor is not very powerful and severely constrains the things the laptop can do. 

 

Manual

 

See pp. 41-48 for "how to". 

 

Post back with any other questions and please accept as solution if its the info you needed. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.