• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-26-2022 04:27 PM

HP Recommended
Operating System: Microsoft Windows 11

The PC did not come with information explaining which USB ports to use for 3.0, C. etc. and there are no illustrations.

I have not been able to find any answers in the HP support site.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-26-2022 09:02 PM

HP Recommended

USB ports are color coded for each revision/speed simply match the device's usb plug color to the computer's usb ports color

 

nothing bad (other than sub optimal speed's) will happen if you mismatch the colors

 

https://ourtechroom.com/tech/guide-usb-port-colors-red-blue-yellow-black-white-orange-teal/

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎01-26-2022 07:40 PM - edited ‎01-26-2022 07:42 PM

HP Recommended

@AllTex , welcome to the Community.

 

Which of these models is yours: https://support.hp.com/us-en/product/hp-envy-desktop-pc-te01-1000i/32480777/model/2100019023/product...

 

You will have to click on "Select a topic/Product Specifications" to see the models.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎01-26-2022 08:17 PM

HP Recommended

https://support.hp.com/us-en/product/hp-envy-desktop-pc-te01-1000i/32480777/model/2100019023/documen...

is the link. HP Envy TE01-1244.

Was this reply helpful? Yes No

‎01-26-2022 09:02 PM

HP Recommended

USB ports are color coded for each revision/speed simply match the device's usb plug color to the computer's usb ports color

 

nothing bad (other than sub optimal speed's) will happen if you mismatch the colors

 

https://ourtechroom.com/tech/guide-usb-port-colors-red-blue-yellow-black-white-orange-teal/

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.