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‎12-17-2019 12:57 PM - edited ‎12-17-2019 12:59 PM

HP Recommended
Product: V8P37AA#ABA HP Pavilion All-in-One 24-b010
Operating System: Microsoft Windows 10 (64-bit)

According to http://h10032.www1.hp.com/ctg/Manual/c05158546 (Servicing Guide), I should be able to remove the back cover to install a RAM upgrade and a hard disk upgrade. The early steps went well, but when I got to Step 5, removing the screws that attach the rear cover, I got stuck. The Philips-head screws appear to be captive. When I turn them, they made clicking noises and won't come out. I want to speed this computer up for my sweetheart for Christmas, so any suggestions are welcome.

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Accepted Solutions

‎12-17-2019 01:01 PM

HP Recommended

Hi:

 

Here is a complete teardown video for that model series.

 

Perhaps it will be of additional help to you.

 

https://www.supportvideos.ext.hp.com/detail/video/6074709336001/hp-pavilion-24-b000-all-in-one-deskt...

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1 REPLY 1

‎12-17-2019 01:01 PM

HP Recommended

Hi:

 

Here is a complete teardown video for that model series.

 

Perhaps it will be of additional help to you.

 

https://www.supportvideos.ext.hp.com/detail/video/6074709336001/hp-pavilion-24-b000-all-in-one-deskt...

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