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Hello @NovaDream2 .
I just need you to confirm one thing, what is the processor your equipment came with from the factory?
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hi
we do not know why, you probably have the CTO model, and we therefore cannot find this type of document, for these
if you know the motherboard model ssid ?
https://www.hp.com/us-en/shop/pdp/hp-pavilion-gaming-desktop-tg01-1070m-3g825av-1
AMD Ryzen™ 5 4600G (3.7 GHz up to 4.2 GHz, 8 MB L3 cache, 6 cores)
AMD Ryzen™ 7 4700G (3.6 GHz up to 4.4 GHz, 8 MB L3 cache, 8 cores)
example
- HP name: Erica3
- SSID: 87D6
AMD Ryzen 5 4600G (Renoir) 3.7 GHz Base frequency, up to 4.2 GHz maximum boost clock, 8 MB L3 cache, and 6 cores | 65 W |
AMD Ryzen 7 4700G (Renoir) 3.6 GHz Base frequency, up to 4.4 GHz maximum boost clock, 8 MB L3 cache, and 8 cores |
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In general CTO models are those with different possible configurations
you obviously have the motherboard that I mentioned
880-160se CTO Product Specifications and Configurable Options
This is obviously no longer done with the new models
I had asked, and I was told that it is because these are configurable models, that there is no product page
However, I have specified that this was done before, but it has not changed anything!
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