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‎07-04-2022 01:38 AM

HP Recommended
Product: OMEN by HP Desktop PC - 870-022nl (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

My ethernet socket no longer works and I should change the port of the pc which I have already ascertained is not working.

I see no way to replace it with another network card as the PCI ports (1 port) is already occupied by the video card.

How can I solve? Do I have to buy an external network card that connects via usb or are there other better solutions?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-04-2022 06:13 AM

HP Recommended

The HP support pages do not seem to recognize the model number OMEN by HP Desktop PC - 870-022nl (ENERGY STAR) .

There is one with the OMEN by HP Desktop PC - 870-024nl (ENERGY STAR) or one with OMEN by HP Desktop PC - 870-022ns

Both of them use the Thimphu motherboard where there is a PCI-ex1 (under the slot PCI-e x16) that can support a network card.  If you PC has that slot, then that is an option.  Otherwise the USB choice is about the only other practical solution.


I'm not an HP employee.
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View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎07-04-2022 06:13 AM

HP Recommended

The HP support pages do not seem to recognize the model number OMEN by HP Desktop PC - 870-022nl (ENERGY STAR) .

There is one with the OMEN by HP Desktop PC - 870-024nl (ENERGY STAR) or one with OMEN by HP Desktop PC - 870-022ns

Both of them use the Thimphu motherboard where there is a PCI-ex1 (under the slot PCI-e x16) that can support a network card.  If you PC has that slot, then that is an option.  Otherwise the USB choice is about the only other practical solution.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
1 person found this reply helpful
Was this reply helpful? Yes No
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