Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-15-2024 01:01 PM

HP Recommended
Product: HP All-in-One PC 22-dd0000i (9FK22AV)

I have an HP all in one pc 22, it belonged to my grandma and I’m not sure if she was ever able to use it before I got it. I got the blue screen when I turned it on that said it couldn’t locate the hard drive. So, I opened it up and there just literally is no hard drive. It’s my understanding that I can buy a hard drive but I don’t have a hard drive bracket, the screws (obviously), or the hard drive cable. Not entirely sure if these are things I can buy, or what I should do.

Category:
1 REPLY 1

‎01-15-2024 02:34 PM

HP Recommended

Are you sure the PC didn't come with one of those 'gumstick' sized M.2 MVMe SSD's and not a 2.5" hard drive?

 

Replace the M.2 SSD Module | HP All-in-One 22 and 24 Series | HP (youtube.com)

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.