computer speed

[MTDM]

The pc is estremely slow

not memory full

terrible

pls help with check

tnx

[Max3Aj]

Hi @MTDM, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

Your HP All-in-One 24-g102nl is running extremely slow, despite having sufficient memory. Here’s how to diagnose and fix the issue:

Check for High Resource Usage

• Press Ctrl + Shift + Esc to open Task Manager
• Go to the Processes tab → Sort by CPU and Disk Usage
• If anything is using 80-100% consistently, note the process name

Fix:

• Disable unnecessary startup apps: Ctrl + Shift + Esc → Startup tab → Disable unwanted apps
• End high CPU/Disk usage processes (if safe to do so)

2. Check for Windows Updates & Drivers

• Go to: Settings → Update & Security → Windows Update → Check for updates
• Update Drivers:
  1. Win + X → Device Manager
  2. Expand Display Adapters, Storage Controllers, Network Adapters
  3. Right-click each → Update Driver → Search automatically

Perform a Storage & Disk Health Check

1. Check Disk Health:
   • Open Command Prompt as Admin
   • Run: wmic diskdrive get model, status
   • If it shows "Caution" or "Bad", the HDD/SSD might be failing
2. Check Storage Usage:
   • Win + E → Right-click C: → Properties → Tools → Check
   • Run chkdsk /f /r in Command Prompt (Admin)
3. Check SSD/HDD Speed (If HDD, Consider Upgrading to SSD)
   • Install CrystalDiskInfo to check SSD/HDD health & speed

Scan for Malware & Background Tasks

• Use Windows Defender: Win + S → Search Windows Security → Full Scan
• Run Malwarebytes (Free) to check for hidden malware
• Disable Background Apps:
  • Settings → Privacy → Background Apps → Turn Off unnecessary ones

Check Virtual Memory (Pagefile) Settings

• Win + R → type sysdm.cpl → Advanced → Performance → Settings
• Go to Advanced → Virtual Memory → Click Change
• Uncheck Automatically manage
• Select Custom size, set:
  • Initial size: 1.5x your RAM
  • Maximum size: 3x your RAM
• Click Set → OK → Restart

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support