cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
tomtrp
New member
1 0 0 0
Message 1 of 2
139
Flag Post

computer stopped recognizing keyboard typing

HP Recommended
envy 23
Microsoft Windows 10 (64-bit)

computer stopped recognizing keyboard typing

1 REPLY 1
Grzwacz
Level 12
Level 12
7,153 5,604 681 1,651
Message 2 of 2
Flag Post
HP Recommended

Hi,

 

Can you start the PC and get to the W10 login screen?

 

I would think you have a hardware problem if the keyboard is gone but the PC works. The keyboard connects internally to the MB.

 

You have an AIO PC. You need factory service (Link) if in warranty or a local PC tech to fix this.

 

Regards

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation