connecting 2 monitors

[NEIL-B]

HP-V27c G5 27" VA. I have a new HP monitor. It will be the 2nd monitor to be used simultaneously with the existing identical monitor. The cord is not long enough. Can I plug it into my first existing monitor? I am using an HP PC, windows 10 OS. How do I solve my problem? Thank you.

[VikramTheGreat]

Hi @NEIL-B,

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand that you have a brand-new HP V27c monitor and would like to set it up as a second display for your PC. You can try connecting the new monitor in place of the old one to test its functionality. However, to determine if your PC supports dual monitors, I’ll need to check the model details. If you’re using an HP PC, please share the model number and serial number so I can verify its compatibility and assist you further."

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support 

[NEIL-B]

Vikram thank you. Here are the details:

Windows 10

HP-Envy

Processor      Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz   3.41 GHz

Installed RAM           16.0 GB

Product ID     00325-95933-41709-AAOEM

System type  64-bit operating system, x64-based processor

Pen and touch          No pen or touch input is available for this display

Thank you. I hope this now will, enable you to explain to me how to set up my 2nd monitor.

[VikramTheGreat]

Hi @NEIL-B,

The information you shared I was not able to find any details, Please help us with your HP unit serial number or the product number in a private message so I can try to check if this device is support or not for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support