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- constant noise from computer. have run checks as advised but...

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01-05-2021 05:23 AM
Hi
recently puchased all in one and very frustrated by constant low humming noise. doesn't sound like a fan.
ran all the checks as advised by pressing F2 during start up but no change
any help appreciated!
01-10-2021 12:51 PM
I reviewed your post and I understand that you are getting a humming noise from the computer.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
I recommend you update the BIOS and the graphics driver from the below link and check if it helps.
https://support.hp.com/in-en/drivers
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
01-12-2021 07:52 AM
Thanks for the link but it recommends that I suspend bitlocker and I couldn’t find this on my OS.
also when pressing F10 there was no option to click that I could see to update BIOS.
Have logged call with HP again as awaiting call back to talk me through it.
thanks
01-13-2021 12:50 PM
Thank you for the update.
Please get in touch with the support team and they will assist you further in this regard.
Cheers!
The_Fossette
I am an HP Employee