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- cpu fan not detected

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1 REPLY 1
10-11-2024 07:42 AM
Hi @Scapps
Welcome to the HP support community.
I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
If your HP Pavilion Desktop (550-047c) is reporting that the CPU fan is not detected, here are some steps you can take to troubleshoot the issue:
Check Physical Connections:
- Power down the computer and unplug it.
- Open the case and check that the CPU fan is properly connected to the motherboard. The connector should be secure.
Inspect the Fan:
- Make sure the fan is clean and free of dust. A clogged fan can cause it to malfunction.
- Check if the fan spins freely. If it’s stuck, it may need to be replaced.
BIOS/UEFI Settings:
- Restart your computer and enter the BIOS/UEFI settings (usually by pressing F10, F2, or Delete during startup).
- Look for any fan settings and ensure that fan monitoring is enabled.
Update BIOS:
- Check if there's a BIOS update available on the HP website. An outdated BIOS can sometimes cause hardware detection issues.
- to update cios use this link: Click HERE
Run Hardware Diagnostics:
- HP desktops usually come with built-in diagnostics. Restart your computer and press F2 during startup to enter the diagnostics menu. Run the system tests, especially the fan tests.
Raj2111
I am an HP Employee
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